A zone is a small room with a golf club moving through it at speed. Nearly all of staying safe in here comes down to one habit: one person in the hitting area, everyone else behind them.
šļø One Person in the Hitting Area
Only one person should be in the hitting area at a time. Everyone else stays behind whoever is swinging.
The seating in every zone sits behind the hitting mat, which makes this simple in practice: if you are not the one hitting, be back at the seats. There is no line painted on the floor. The seating is the line.
This holds however many of you are in the room. A full swing needs the whole space around it, and the player cannot see what is behind them.
Behind also means out of the ball's way. Balls leave the club hard and can rebound off the impact screen, so nobody should stand level with the mat or off to the side of it while a shot is being hit.
Wait until the ball has been struck and the player has stepped away before you walk up to tee off.
š Practice Swings
Take practice swings on the turf, facing the screen, the same position you would hit a real shot from.
Step forward, not backward. You are indoors and there is a wall behind you, along with the seating and the iPad on the wall. The instinct to take a step back to loosen up is the one that puts a club into something.
If someone is sitting near you and you want to warm up, give them a heads-up rather than swinging near the seats.
š¶ Kids in the Zone
There is no minimum age. Children of any age are welcome in the zone.
Anyone under 18 must be actively supervised by an adult. Under-18s cannot be at the facility on their own.
Keep young children clear of anyone swinging and out of the path the ball travels. While a shot is being hit, seated is the safest place for a small child to be.
š”ļø Clubs, Balls and the Screen
What you swing matters as much as where you stand:
Clean clubs in good repair. A loose head or a cracked shaft is a different kind of problem in an enclosed room than it is on a driving range.
Unmarked regulation golf balls only. Standard balls are all the Trackman iO system needs, and they are already in your zone.
Nothing but a golf ball goes into the screen or padding around it.
Do not throw clubs. Bad idea outdoors, a genuinely dangerous one indoors.
ā ļø If Something Happens
In a real emergency, call 911 first.
Otherwise, use the iPad on the wall of your zone to reach us. That is the quickest line to a person while you are here. Tell us about broken equipment or damage even if nobody was hurt, so the next group does not walk into it.
This article is about how to conduct yourself in the zone. The agreement you accept when you book, the assumption of risk and release of liability, is a separate document, and you can read it in full at levelupgolf.ca/waiver.
š¬ Need Help?
If anything here is unclear, ask us before your session:
Chat: Use the chat button on our website or in the booking app.
Email: [email protected]