🚪 When You Arrive
When you enter the facility, head to your assigned zone at the time of your booking. Please note that while you can access the facility a few minutes before and after your scheduled time, your zone is only available for the duration of your reservation.
Each zone is clearly labelled, and your session will already be ready to go. If you arrive early, feel free to relax in the lounge area until your scheduled session start time.
📱 Use the iPad Zone Controller
Every zone includes a wall-mounted iPad that acts as your room controller.
From the iPad you can:
View your session time
Extend your booking
Control lighting and music
Adjust the TV
Access helpful instructions
Get help from us
And many other things. Feel free to explore it.
It’s your control centre for everything in the room.
🖥️ Start Your Round
Our simulators run on Trackman, one of the most advanced golf simulator systems available.
You can:
Play full rounds on famous courses from around the world
Practice with detailed shot data
Play games and challenges with friends
Simply follow the on-screen prompts to start a game or practice session.
⏱️ Keep an Eye on Your Session Time
Your booking time includes setup and play, so we recommend getting started shortly after your session begins.
If you need more time, you can easily extend your session directly from the iPad if the zone is available.
🚶♂️ Leave Your Zone at Your Scheduled End Time
To keep everything running smoothly for the next guests, please make sure to wrap up and exit your bay by your scheduled end time.
If you’re nearing the end of a round and need a little more time, you can extend your session from the iPad if the zone is still available.
💬 Need Help?
If you run into any issues, help is always close by.
You can:
Use the help option on the iPad
Scan the support QR code
Contact us through the chat feature
We’re always happy to help get things back on track.
🏌️ Relax and Enjoy
Whether you’re here to practice, play a round with friends, or just have fun, everything at LevelUp is designed to make the experience easy and immersive.
Just step up to the tee and enjoy the game.