The screen in your zone is running Trackman, already on and waiting on the main screen when you walk in. Nobody is signed in, so you can start hitting straight away.
š Getting Back to the Main Screen
Once you are inside an activity, the way out is the same every time:
Tap the Trackman logo at the top left of the screen.
Choose Quit Game.
That leaves the activity and puts you back on the main screen, where you can pick something else.
On the club-selection screen, confirm a club first. Trackman wants a club chosen before it will let you quit. Pick one, then leave the activity the same way, from the Trackman logo.
If the Trackman software has frozen and nothing on the screen responds at all, that is a different problem. Follow the System Reboot Guide.
ā¶ļø Starting an Activity
Everything starts from the main screen. Pick the activity you want, whether that is the driving range, a course, or one of the games, and Trackman prompts you through the set-up from there.
You can change your mind at any point. Quit the activity from the Trackman logo, as above, and choose a different one from the main screen. There is no limit on how many activities you go through in a session.
š¤ Signing In Is Optional
You do not need an account to play. Walk in, pick an activity, hit.
A free Trackman account is worth a moment of your time, though. It saves your stats, syncs your rounds to the Trackman mobile app, and it is what lets you pick a round back up if the software has to be restarted mid-session. The System Reboot Guide covers that.
š§¹ When You Are Done
Nothing is required of you. The simulator screen locks itself at your end time, and the lights and sound stay on for a few minutes while you pack up. See Extending or Ending Your Session.
Once the zone has been quiet for a few minutes, Trackman ends the activity and signs any players out on its own. Leave the Trackman software running. There is nothing to close down and nothing to power off.
One thing worth doing: if you signed in to a Trackman account, sign out before you leave. Trackman signs you out on its own soon enough, but if someone is booked into the zone right after you, they may walk in before that happens.
šļø Tell Us During Your Session
If something in the zone is not right, message us while your session is still running. We can likely fix it on the spot, or move you to another zone.
š¬ Need Help?
If something isn't working, help is close by.
In your zone: tap Help on the wall iPad and scan the QR code. It opens a chat with us and tells us which zone you are in.
Chat: use the chat button on our website or in the booking app.
Email: [email protected]
